Get real-time feedback and a deeper understanding of your customers, employees and competitors - the exact insights your restaurant needs to make smart business decisions.

Increased competition, rising costs, and changes in consumer needs all characterize the evolving nature of the restaurant industry. The challenge extends beyond customers however to include also employees and supply chain as well. Brands must navigate their environment with insights to better understand diners, staff, partners and even competitors. Toluna’s QSR solutions help you better understand employee sentiment, be more prepared against market threats and drive increased dining frequency, check size, customer conversion, and loyalty.

Toluna-powered insights help restaurant brands win in the marketplace in these ways:

  • Menu optimization research

  • Remodel design concept tests

  • Employee satisfaction research

  • Lost visits research

  • Speed of service studies

  • Customer experience measurement

  • Health & fitness preferences

  • Brand influence analysis

  • Trade area cannibalization studies

  • Franchisee surveys & analysis

  • POP merchandizing concept tests

  • ROI analysis & feasibility studies

  • Competitor comparisons

  • Time of day offerings researchdies

Count on Toluna to provide you with the real-time solutions you need to make actionable decisions for your restaurant.



“At Just Eat we are delighted to be working with Toluna. They’ve the right digital platforms and tech team expertise that help us deliver the right message to our customers.
- Nabila Prieto
Marketing Communications Manager at Just Eat Spain

Just Eat